Terms of Use

It is imperative that you read the following agreement prior to using this TRIguideOnline Service.

This is a license between you (the end user) and TRI Resources. TRI Resources grants you a non-exclusive, non-transferable license to use the TRIguideOnline Service. It is for use by One User only, unless you have purchased a multiple user subscription. You agree not to copy, transfer data, modify, reverse engineer, decompile or download any of the information contained in this TRIguideOnline service. In addition, you may access the information in TRIguideOnline program only through the authorized access provided by TRI Resources.

Any use of this TRIguideOnline Service constitutes acceptance of this agreement, whether or not you have confirmed reading of this document with TRI Resources.

TRI Resources has the right to discontinue or suspend your service at any time if any suspicious activity has occurred or is suspected. The information contained in this Service cannot be posted on the World Wide Web as a cross-reference vehicle. It is to be used by you, the end user, as a research tool only and cannot be distributed without express written consent from TRI Resources International.

Privacy Policy

Effective November 17th 2000

Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available from our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the www.triresources.com and www.triguideonline.com websites. On some pages, you can order products, make requests, and register to receive information. The types of personal information collected at these pages are: Company Name, Name, Address, Email address, Phone number, Credit/Debit Card Information (when processing an order and/or payments)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive and any information that pertains to the TRIguideOnline subscription or any other necessary information. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Correct Your Information.  You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-303-465-3134 or send us an email at techsupport@triresources.com

Refund Policy

Potential customers may evaluate TRI Resources subscription product TRIguideOnline free of charge using a fully functional trial subscription ("try before you buy"). Therefore, it is assumed that when a user purchases a registered version, he/she is satisfied with the program's features and functionalities. If you have not evaluated TRIguideOnline with a free trial, please do so before you place your order to make sure that the product you are purchasing satisfies your needs.

TRI Resources reserves the right to refuse a refund request - the refund reason should be well-grounded.

Refund processing fee is 30% of the order price. Pending on how long the subscription has been in use, will determine if there will be any refund issued.

Important Information Customers who:

• Receive a refund or
• Do unfair practices and do a chargeback

will lose the possibility to use the subscription TRIguideOnline immediately. The licensing information will be blacklisted for all future versions.

You can always contact our technical support directly at this e-mail: techsupport@triresources.com